This was not my first encounter with Will, in fact I have called him 4 or 5 times in the last 18 months or so. I have tried some others out there who came to me, but Will has been the only one who has shown a keen instinct leaving me feeling far more flexible and in less pain. He's prompt but not a clock watcher - almost all my massage session ran over the time charged for. I will use him again and recommend him heartily!